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FAQs FOR LOVEBUG FLORIST
Below are a list of frequently asked questions:
Location: Where are you located?
We are conveniently located at Cinnamon Garden, 15 Victoria Arobieke street, Lekki phase 1, Lagos, Nigeria.
Our store is easily accessible whether you’re driving or taking public transportation and parking is available on-site.
Delivery
Do you offer same-day delivery in Lagos?
Yes, we offer same day delivery in Lagos for bouquets, flower arrangements and other gift items.
Do you deliver flowers outside Lagos?
Yes, we deliver outside Lagos but not same-day delivery.
Do you have a satisfaction guarantee?
Yes, we stand by the quality and freshness of our flowers. We are committed to ensuring that every customer is delighted with their purchase. If for any reason you are not satisfied with your order, please contact us within 24 hours of delivery. We will work with you to make it right, whether that means replacing the arrangement or offering a refund. Your happiness is our top priority, and we take every measure to ensure that our flowers and service exceed your expectations.
Do you create custom flower arrangements?
Absolutely! Custom arrangements are our specialty. Whether you are looking for a bouquet that matches a specific color scheme or an arrangement for a special event, our skilled floral designers will work closely with you to bring your vision to life.
What payment methods do you accept?
We offer a variety of payment options to make your shopping experience as smooth as possible:
- Debit cards In-Store
- Online Payment:You can pay securely using PayPal, and Flutterwave.
- Bank Transfers
What are your store hours?
Our store is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 1:00 PM to 5:00 PM. Whether you’re planning to pick up a beautiful bouquet, or browse our selection of floral arrangements, our team is ready to assist you during these hours. We also offer online ordering 24/7 for your convenience.
How can I place an order?
Placing an order with us is simple and convenient. You can choose from the following options:
- You can order from our website lovebugflorist.com and browse our wide selection of flowers, plants, and arrangements.
- You can order through our social channels: Instagram @ lovebugflorist, Facebook @ Lovebug Florist, WhatsApp on +234 903 760 698.
- You can call us on +234 903 760 6989 and one of our sales representatives will be available to take your orders or respond to questions and enquiries.
- You can visit our store in person at Cinnamon Garden, 15 Victoria Arobieke street, Lekki phase 1, Lagos, Nigeria.